| Below we have compiled a list of FAQ's.
If your question is not answered below please feel free to email and/or call us.
What is the Mailing
Address and Contact Information ?
LIDA Travel Inc
1300
Roundhouse Lane
Alexandria, VA 22314, USA
Toll Free:
1-888-719-9191
Telephone: 1-703-719-5432
Fax:
1-703-842-7411
Email: lidatravel@gmail.com
Internet: http://www.lidatravel.com
I own a Tourism Business
in my Country, and I'm interested in Partnering with Lida Travel ?
We always Welcome new
Firms and Individuals interested in working with us.
Is a professional travel agent available to help me in making my travel plans?
Yes. If you have any questions or need assistance in making your travel plans, you can contact your professional travel agent.
How do I change my customers flight after I have purchased their tickets?
You will need to contact us at the email or phone number listed on the contact us page. International tickets can be changed subject to airline restrictions, penalties and any difference in fare. Some International Discounted fares are refundable before departure with a fee. Domestic tickets are non-refundable, however, domestic tickets may be reissued subject to airline fees and any fare increase.
Is my credit card number safe?
We use Secure Sockets Layer (SSL) and Private Communication Technology security standards that are supported by Microsoft Internet Explorer 3.0 or later and other popular browsers. SSL encodes your personal information such as your password, address and phone number, or your credit card number. so that it is available only to the travel agent who will help make sure your travel planning goes smoothly. This encryption makes doing business over the Internet as secure as making a purchase by telephone.
What if my Credit Card is rejected?
If your card is rejected for any reason, we'll notify you that the tickets cannot be issued. Tickets are not purchased until the credit card is charged. Your reservation will be cancelled. You will need to rebook your reservation using another Credit Card. Your reservation will be subject to availability.
What are e-tickets and why should I use them?
Electronic tickets, or e-tickets, are now offered by many major airlines. They allow you to travel without a paper ticket, eliminating the worry of leaving your tickets behind. An e-ticket confirms your airline ticket purchase without requiring a paper record; the only record of an e-ticket sale is in electronic form in the airline's computer system. When purchasing tickets through this web site , you'll receive a confirmation of your purchase via e-mail.
How do I use an e-ticket?
When you check in for your flight, give the ticket agent your name, flight number, and a government-issued photo ID. For your protection, some airlines also require that you show the credit card used to purchase your ticket. When you use e-tickets, you may or may not be able to check luggage at the curb.
How will I know I have a confirmed reservation and a seat assignment?
The e-mail you receive when you purchase your ticket includes your purchase confirmation number. If you have a record locater, your reservation is confirmed. To be sure you have a seat assignment, arrive at the airport at least 1 hour before your flight's departure and check in promptly. Whether you use a paper ticket or an e-ticket, early check-in is necessary.
How will my tickets be delivered?
You will receive an e-mail that includes your itinerary information and record locator. All paper tickets are sent via FedEx and the tracking numbers are entered into the manage bookings area. All paper tickets will be delivered to the clients address listed in your profile
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